Talking with people who are suffering

Bruce Feiler tells, from his experience, what a sick person wants to hear, and what they don't:
[...] here are Six Things You Should Never Say to a Friend (or Relative or Colleague) Who’s Sick. And Four Things You Can Always Say.  First, the Nevers.
1. WHAT CAN I DO TO HELP? Most patients I know grow to hate this ubiquitous, if heartfelt question because it puts the burden back on them. [...]
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ht: Mockingbird

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"A fool takes no pleasure in understanding, but only in expressing his opinion." — Proverbs 18:2